Role Summary
As a Sales Development Representative (SDR) at Espria, you will play a crucial role in driving our growth by generating and qualifying new business opportunities. You will work closely with our marketing team to execute highly targeted outbound campaigns and respond to inbound inquiries and event responses in a timely manner, present our value proposition, gather key information around business needs, and qualify them for a more in-depth discussion with an Account Manager.
This is a great entry-level opportunity to be a part of a team that is an integral part of the sales organisation, with plenty of benefits and perks and potential for advancement within the organisation.
Responsibilities
Lead Generation: Identify, qualify and create new sales opportunities through outbound campaigns, events and initially managing inbound inquiries.
Initial Contact: As this role is the first point of contact for prospective customers you are required to conduct professional and proactive business dealings, clearly presenting the Espria value proposition.
Lead Nurturing: Educate and develop prospects until they are ready for further engagement with the sales team. Respond, engage and qualify inbound leads and inquiries in a timely fashion.
Lead Vetting: Thoroughly vet leads to confirm they conform to company guidelines.
Qualification: Ensure leads meet company guidelines and address their pain points. Qualify leads to ensure we can address their pain points and provide value to them and ensure they are correctly recorded in CRM.
Collaboration: Work closely with the marketing and sales teams to improve lead quality and conversion rates.
Productivity: Maintain high productivity levels, manage multiple priorities and work effectively under time constraints.
Engage with Customers, both on the telephone and with email, to analyse their needs.
Profile the account and overcome prospect objections to generate quality opportunities for the Account team.
Collaborate with the marketing team and sales on lead quality and conversion rates.
Achieve weekly and monthly KPIs as defined by the business.
Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
Travel: Occasional travel to trade shows and other marketing and sales events.
Qualifications
Education: University degree or equivalent experience.
Experience: 2+ years of business experience, with at least one year in a sales-related role.
Skills: Clear communication skills, excellent phone etiquette and the ability to influence senior executives asking thought provoking business questions to understand underlying customer business challenges.
Knowledge: Ability to understand and successfully promote the technical offerings and solution sets of Espria.
Technical Aptitude: Experience with Microsoft CRM and sales automation, Zoom Info, Apollo and Microsoft Business Apps is a plus.
Personal Attributes: Strong interpersonal skills, excellent time management, self-motivation and passionately driven for success as well as adaptable to change. Ability to manage several tasks and assignments concurrently; a quick learner who is self-motivated with a strong sense of urgency.
Autonomy: Able to work both independently and within a team setting, adaptable to change in an entrepreneurial environment.
Additional Information
To learn more about our team, culture and customers, visit our careers page, company news and insight, press coverage and awards. Join us and be part of a team that is making a difference in the IT managed services industry.
What We Offer
As well as a competitive base salary of £30-35k* (depending on experience and track record) plus an uncapped commission structure, Espria also provides all sales colleagues with the following:
A market competitive comprehensive benefits package including:
- Opt-in private medical
- Contributary pension
- Product and sales training
- A supportive and collaborative team environment
- Opportunities for career advancement within the company
- Perkbox
- 23 days paid annual leave (excl. bank holidays).
Interested candidates are invited to submit their CV and a covering letter outlining their relevant experience and why they are a good fit for this role to [email protected].
Why join us?
Collaborate
Teams work together as one.
Action
To take the initiative and be proactive.
Remarkable
To be extraordinary in delivering our service.
Evolve
Constantly develop and progress to always be at the cutting edge of technology and service delivery.
Espria is a fun, fast paced environment, constantly learning and adapting to new situations. I chose to work here for the career progression, opportunity to learn new skills & progress my career.
I choose Espria as an exciting, evolving company which consistently allows me to expand and cultivate my skills. Espria is about the people; the team collaboration here is a testament to our success which I am proud to be a part of. I truly believe that we can accomplish anything we put our mind to if we are surrounded by positive people. We do great work when we love what we do.
I have worked for Espria for 8 years and have developed my career so that I am now leading a team. Espria is an excellent place to work, where you are allowed to grow and develop. Every day is exciting and I love working with our clients delivering excellent support.
