Thrive Tribe

Background

Thrive Tribe, a leading health and wellbeing organisation, sought to enhance its cybersecurity posture to protect sensitive client data and maintain trust with its stakeholders. As their outsourced managed IT provider, Espria were well placed to support Thrive Tribe with the certification, working closely with their team to guide and support them through every stage of the Cyber Essentials and Cyber Essentials Plus processes.

The Challenge

Thrive Tribe wanted to achieve Cyber Essentials and Cyber Essentials Plus certifications to ensure compliance with industry standards and to demonstrate their commitment to cybersecurity.

The Process

The certification process required Thrive Tribe to be assessed against five key security controls:

• User Access Controls
• Security Update Management
• Malware Protection
• Firewalls and Internet Gateways
• Secure Configuration

The Espria Compliance Team worked closely with Thrive Tribe to ensure that all controls were up to the required standard.

Specific Steps Taken

• Initial Assessment and Planning: Espria began by identifying any gaps in the requirements of the Cyber Essentials framework.
• User Access Controls Implementation: Collectively, existing user access controls, were reviewed to ensure only authorised personnel had access to sensitive data and systems. This included confirming all systems were secured with multi-factor authentication (MFA).
• Security Update Management: The team checked that all software and systems were updating within the specified 14-day period to maintain security.
• Malware Protection: The installation and configuration of their antivirus and anti-malware solutions across all endpoints were confirmed to be in accordance with industry best practice and that real-time protection was configured correctly to detect and mitigate any potential threats.
• Firewalls and Internet Gateways: The configuration of firewalls and internet gateways was reviewed to ensure they effectively blocking unauthorised access and were protecting the network from external threats.
• Secure Configuration: Espria conducted a thorough review of system configurations to ensure they complied with security best practices.
• Final Assessment and Certification: After implementing the necessary controls and measures, a final assessment was conducted to ensure compliance with the Cyber Essentials requirements. The self-assessment form was submitted and a third-party verification was conducted to confirm compliance.

Policies and Procedures Review

During the initial assessment, the Espria team reviewed several key policies and procedures, including:

• Access Control Policy
• Patch Management Policy
• Antivirus and Anti-Malware Policy
• Firewall Configuration Policy
• Secure Configuration Policy

Cyber Essentials Plus

Following the successful completion of the Cyber Essentials certification, Thrive Tribe went onto achieve Cyber Essentials Plus which involved an external assessment. This verified the security measures outlined in the Cyber Essentials certification were actively in place and being monitored. The external assessment included:

• Vulnerability Scanning: Thrive Tribe’s network and systems were analysed in order to identify any potential security weaknesses.
• Device Testing and Assessment: All corporate devices were tested to ensure they were secure and managed in accordance with the Cyber Essentials Plus requirements.

Results

Thrive Tribe successfully achieved both Cyber Essentials and Cyber Essentials Plus certifications, demonstrating their commitment to cybersecurity and providing assurance to their clients and stakeholders. These certifications have helped Thrive Tribe to:

• Enhance their cybersecurity posture and the protection of sensitive client data.
• Build trust with existing clients and attract new clients.
• Ensure compliance with industry standards and regulations.

Client Testimonial

As part of our ongoing commitment to cybersecurity, we saw the importance of achieving Cyber Essentials and Cyber Essentials Plus certifications for our existing clients as well as suppliers and prospective new customers. The support and guidance provided by the Espria Compliance Team was invaluable in helping us achieve these certifications.

Poonam Ahuja, Head of Managed Services at Thrive Tribe