Espria Connect: give your teams a voice

Reliable, secure, and scalable — Espria Connect keeps your business seamlessly connected with cost-effective telephony and network solutions, tailored to your needs.

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Overview

Espria Connect enhances the powerful features of Microsoft Teams by integrating advanced cloud-based communication features, allowing users to make calls, manage voicemails and access call functionalities directly within the Teams interface. Espria Connect also offers data analytics and call recordings, providing businesses with insights to improve decision-making and overall productivity. This system is built to support the individual needs for SMB, mid-market and Enterprise customers.

Consolidate your communications

Espira Connect leverages the familiarity of the Microsoft Teams interface and combines it with cloud based unified communications. This significantly improves user experience, scalability and productivity whilst simplifying communications for organisations looking to streamline their communication platforms.

Espria Connect builds on your existing Microsoft Teams integration, helping to eliminate the need for expensive physical infrastructure and the maintenance associated with PSTN (Public Switched Telephone Network) as well as setting you up with the Microsoft Teams phone system features.

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Our accreditations

We take immense pride in our accomplishments, particularly in the recognition of Espria as a Centre of Excellence by an independent third party for our exceptional business practices. Our unwavering commitment to delivering excellence is evident through the comprehensive range of ISO Certifications awarded to our Cloud Services Operations Centre in St Ives. These certifications underscore our dedication to maintaining the highest standards in service delivery and operational excellence.

Certified Quality Management System
Certified Environmental Management System
Certified IT Management System
Certified Security Management System
Cyber Essentials Certified
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What is Espria Connect?

Espria Connect is a powerful tool that enhances Microsoft Teams by integrating cloud-based communication features, offering better value and more features than a basic Microsoft Teams calling plan. Based on Operator Connect and wrapped with our powerful reporting and analytics platform we make Teams calling a true enterprise class telephony platform.

With Espria Connect, users can make and receive phone calls, manage voicemails and access various call features—all within the familiar Teams interface. This means you don’t need to switch between different apps to handle your communication needs.

Additionally, Espria Connect can provide data analytics and call recordings, giving businesses valuable insights into their communication patterns. These insights can help make smarter, more informed decisions, improving overall efficiency and productivity.

Our Espria Connect options

Our Espria Connect service options provide businesses with toll fraud management and trunk call management, as well as call recording (premium plans only) and analytics to help inform better business decisions.

Our PSTN breakout service allows users to connect Espira Connect to the Public Switched Telephone Network (PSTN). This enables calls outside the organisation whilst also leveraging existing contracts. PSTN breakout is an important feature in modern communication systems, bridging the gap between IP-based networks and traditional telephone infrastructure while offering improved efficiency. The PSTN break out service is suitable for organisations without complex telephony requirements and provides a streamlined transition to cloud calling.

Who is Espria Connect for?

Espria Connect is designed for businesses of all sizes using Microsoft Teams and/or organisations looking to consolidate communication platforms and support their hybrid workers. This service is ideal for companies already on Microsoft Calling Plans or who are currently consuming Microsoft licensing, or E5/A5 licensing. Micrsoft Business Premium customers can also leverage our platform by adding the teams phone system license.

Espira Connect offers a unified communication solution that integrates seamlessly with existing Microsoft services, enhancing collaboration and communication efficiency.

When considering Espira Connect, organisations must ensure they have a Microsoft 365 or Office 365 base license, which includes Teams, and a Teams Phone Standard license (unless they possess an E5/A5 license, which covers this requirement).

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